In September 2017, a great number of officers were sent from Houston, TX to the island of Puerto Rico to aid with the devastation caused by Hurricane Maria. After the initial state of emergency, Puerto Rico Sheriff Agency (PRSA) was established. Our mission is to provide clients with the best security and private protection service with our excellent human resources, operational procedures and administration, and high technology. Our business model is based on the proven experience of our shareholders with adaptations made to meet the expectations of the Puerto Rico market.
OUR CLIENTS PREFER US BECAUSE...
Our officers have the credentials, experience, and training to serve and protect all types of industries such as residential communities, manufacturing plants, logistics and distribution centers, construction sites, and special events. We have a continuous training program which ensures our officers are up to date with the progress in our sector
Puerto Rico Sheriff Agency is always searching for ways to improve the way we provide our service and its effectiveness. We use a satellite system to locate our officers, which allows us to monitor their shifts in real-time. This type of technology and remote supervision, among other things, makes PRSA a top quality security company.
Our productive process is designed to differentiate us from our competitors. The Operational System and Integrated Management, designed with international standards and “Better Practices” applied to the Security and Protection industry, rules ISO 9000 for quality control, and ISO 31000:2009 for risk management, make us unique in the market.
PRSA is a company whose management and procedures are focused on the client. This allows us to guarantee that our objectives align with customer needs and expectations. We measure client satisfaction and act upon the results to better our services. We discuss every situation with all the members of our great company to ensure we learn from them for the sake of our clients.